terms
Terms and conditions
Quotation Includes
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The economy-class air charge of the domestic flights or soft sleeper/seat train charge between the cities as specified in the itinerary.
Hotel standard twin room. The accommodation is based on two people sharing a twin room with private facilities in all relevant locations.
For the land tour in each city, daily American breakfast is served in the hotel, and Chinese lunch and/or dinner will be served with two cups of soft drink outside the hotel. All meal arrangements are served as the itinerary specifies.
Private transfers for you and your party as a group between airports, train stations, hotels and all sightseeing spots. Separate arrivals and departures will incur extra charges
One private English-speaking guide and private driver will accompany you on all normal sightseeing tours in each city.
Admission fees applicable are included.
Should your tour include a cruise, then the shore excursion in groups and activities will be subject to the arrangements made by the cruise company.
The Tibet Travel Permit application fee applicable is included.
Chinese government taxes and the city construction fees applicable to your travel are included.
Travel Agencies' Liability insurance with the tour inside China is included.
Please be sure July and August belong to Olympic periods in 2008.
Quotation Excludes
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The international or domestic air/train charge of arrival and departure.
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Expenses of a personal nature such as laundry, telex, tele-phone calls, postal and fax services, bar, massage expenses or overweight baggage charges.
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The tips for the guides and drivers.
Reservations and
Payments
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Our quotation is based on the fixed exchange between US dollars and CN Yuan.
The reservation deposit USD200.00 nett per person should be paid by check, cable transfer or PayPal upon your confirmation. The transfer charge is on your own. The reservation deposit charge per person is included in your tour total quotation. We will deduct the reservation deposit charge from the total quotation when you send the next payment. A reservation for your tour will not be considered firm until the deposit is received. By sending the deposit, you agree to be bound by our General Terms and Conditions.
The final payment should be paid 90 days prior to the tour by check or 60 days prior to the tour by cable transfer or PayPal. The transfer charge is on your own.
Payment by PayPal: 3.9% transfer fees charged by PayPal should be added. Debit cards and American Express cards are not eligible when using Paypal.
Payment by credit card: the additional 3% card charge by us is on your own. Debit cards and American Express cards are not eligible as payment method.
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We accept different kinds of currencies besides US dollars as EUR, CAD, GBP, AUD, JAP, NZD, SGD, NLG, HKD etc.
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To acknowledge the hard work of the guides and drivers during your trip, a tip is required. If the number of the traveler in the group is 10 or exceeds 10, a minimum tip of USD6.00 net per person is requried; if the number is under 10, a minimum tip of USD8.00 net per person per day is required. The above suggested tips are totally for each traveller to both guide and driver per day. Usually guides are rewarded 2/3 and drivers 1/3 of the total amount separately.
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For any changes made 50 days prior to the confirmed tour, the client may enjoy our free change options.
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The reservation deposit of USD200.00 per person is non-refundable if the client makes cancellation of the tour but it may be applied for your next trip within 18 months. The reservation deposit will not be calculated into the charge of the cancellation percentage.
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The cancellation penalty will be a certain percentage of the tour price. 50 days to 30 days before the arrival day, the penalty is 20%; 29 days to 15 days is 50%; 14 days to 8 days is 70%; 7 days to arrival day is 100%.
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After the tour begins, any extra charges caused by clients' changes will be added, as air cancellation fee, hotel cancellation penalty, etc. Any unused portion is neither refundable nor exchangeable.
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If the client cancels the trip, the client must notify us by mail or by fax. We calculate your refund on the day when we receive the written cancellation by Beijing time. All refunds to the client will be processed within 20 days of receipt of your cancellation. The service charge of the refund is USD40.00 per time.
Passports and Visas
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Please make sure that you have got your valid passport and visa 20 days before your entry to China. We can send you a free official invitation to assist you to obtain your visa after the reservation deposit is received.
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If your tours contain other Asian countries arranged by us, you are requested to check and follow the visa policy of the country you are going to visit at the nearest embassy or consulate.
Kind Notice
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Please be sure to check carefully your international and domestic air tickets you purchased so that you are fully aware of the policies of different airline companies.
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You are asked to visit the FAQs and Travel Essential of our website before the tour starts. After your confirmation, you are considered to understand and accept our FAQs and Travel Essential.
Sole Occupancy
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This item is only applied to the single travelers. If you travel with pair and stay one room, you can skip it over.
Responsibility
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The responsibility of our agent, parent company and affiliated companies is strictly limited. As a tour operator, we organize, promote, and sell tour programs consisting of certain travel services, including guide service, surface transportation, air transportation, water transportation, excursions and accommodations that we purchase or reserve from various suppliers. The suppliers providing services for our tour programs are independent contractors and they are not agents or employees of ours.
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To the extent that we are involved in booking air and/or cruise transportation for you, we act as your agent and not as an agent for the airline and/or cruise companies. However, we promise that we are responsible for the willful or negligent acts of our partner travel agents for the land services.
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We reserve the right to change the trains and flights we have arranged for you in the itinerary, and we make sure to guarantee your tour going smoothly unless the trains or flights are being cancelled or chartered.
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We will take all benefits and all losses of any fluctuations, lower or higher in airfares, cruise fares, currency devaluation, park fee increases, taxes, or fuel surcharges after we have received the full payment. And we reserve the right to correct promotional or pricing errors or to increase the tour price in the event of cost increases due to changes in airfares, cruise fares, currency devaluation, park fee increases, taxes, or fuel surcharges before we receive your reservation deposit.
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We are not responsible for acts of terrorism, political unrest, war, earthquake, landslide, delay or cancellation of the flights or cruises.
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We are not responsible for any unauthorized extra services that the client requires with the local agent, local guide or the driver temporarily in different cities beyond our confirmed itinerary. In this case, we will not take any responsibility for losses on shopping, extra attractions, destinations etc, but we will try our best to help our clients get out of the difficulties including chasing compensation if any damages or losses occur. Our mission is to provide an exceptional experience to every person who travels with us.